Get in touch

All our online contacts are made via trackable forms to ensure we receive the necessary information, and you receive the fastest possible response time. Please submit your enquiry, which will be routed to the appropriate team.Our website does not include any direct email addresses. We aim to respond to all submissions within 5 working days. If you are chasing a reply please contact us on 0800 138 2322 and do not re-submit your online request.

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Customer Information

If you are a npower SME, Micro-Business, or are a Residential customer you have now migrated to E.ON Next.

You can contact E.ON Next here. Unfortunately we cannot help further as we do not have access to your account.

Please provide enough information so we can help. In addition, ensure you have provided an account number or MPAN to identify your account.

npower Business Solutions is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you:

You can unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy.

By clicking submit below, you consent to allow npower Business Solutions to store and process the personal information submitted above to provide you the content requested.

npower Business Solutions is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you:

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By clicking submit below, you consent to allow npower Business Solutions to store and process the personal information submitted above to provide you the content requested.

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I agree to allow npower Business Solutions to store and process my personal data.

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You can unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy.

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Contact us

For a new quote or a renewal please call:

Show Phone Number 0330 912 8884

For existing customer service please call:

Show Phone Number 0800 138 2322

We’re open:

Monday, Tuesday, Thursday 9am-5 pm
Wednesday 9am-5pm
(Customer Services 9am-12.30pm)
Friday 9am-4.30pm
Excluding public holidays.

View call charge information

Request a call back

Request a call back

    npower Business Solutions does not provide energy for homes. We do not hold any accounts, information or services for home energy. If you are a customer who was previously with npower for your energy at home, you have been moved to E.ON Next, who offer specialist services, designed to support you. Please visit the E.ON Next site for support, and all the information you need about home energy, from your existing account to new quotes.

    Go To Eon Next

    npower Business Solutions does not provide energy for smaller businesses and we are unable to provide quotes. We do not hold any small business account information or services. If you are a small business who was previously with npower, you have been moved to E.ON Next, who offer specialist services, designed to support you. Please visit the E.ON Next site for support, and all the information you need about small business energy, from your existing account to new quotes.

    Go To Eon Next